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Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location Understand and educate your team on sales and profit performance tools and resources Create a consistent customer experience aligned to RL brand expectations...

Customer Experience & Service Create memorable customer experiences through exceptional service while supporting front and back of house operations. While primarily non-selling, may engage in sales as business needs dictate. Provide ideas to implement innovative solutions to enhance...

  WHAT YOU'LL DO   One team focused on the consumer Deliver an extraordinary client experience to drive sales Communicate consistently with the team to ensure an excellent client service Demonstrate good product knowledge and provide product and client feedback to managers   Ralph...

At Ralph’s Café, the Barista plays a key role in creating a vibrant and memorable customer experience. Responsibilities include preparing coffees and other beverages to the highest standard, greeting and assisting customers, maintaining hygiene and food safety records, and ensuring all company...

  WHAT YOU'LL DO   One team focused on the consumer Deliver an extraordinary client experience to drive sales Communicate consistently with the team to ensure an excellent client service Demonstrate good product knowledge and provide product and client feedback to managers   Ralph...

- Greeting customers and delivering excellent customer service.- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.- Cleaning and sanitising work areas, utensils and equipment- Cleaning service and seating areas- Describing menu items and suggesting...